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Политика конфиденциальности

This Privacy Policy explains how OBART PERFUMES & BEAUTY LLC ("we," "us," or "our") collects, uses, and protects your personal data when you visit our website or purchase our products. We are committed to ensuring your privacy is protected in strict compliance with the European Union’s General Data Protection Regulation (GDPR) and the guidelines set forth by the French Data Protection Authority (CNIL).

1. Data Controller

The data controller responsible for your personal information is: OBART PERFUMES & BEAUTY LLC Office No. 1912-93, Malik Abbas Gul Khan Faiz Gul Khan Business Bay, Dubai, United Arab Emirates A corporation organized and existing under the laws of France, entered into the Nanterre Trade and Company Register under n° 105 873 590.

2. What Personal Data We Collect

We only collect data that is strictly necessary for our business operations:

  • Identity & Contact Data: Your name, email address, billing address, delivery address, and phone number.

  • Financial Data: Payment card details (processed securely via encrypted third-party payment gateways; we do not store full credit card numbers).

  • Transaction Data: Details about payments to and from you, and other details of the products you have purchased.

  • Technical & Usage Data: Your IP address, browser type, time zone setting, and information on how you use our website, collected via cookies.

3. How and Why We Use Your Data

Under the GDPR, we must have a legal basis to process your data. We use your information for the following purposes:

  • To Fulfill Your Order (Contractual Necessity): Processing payments, arranging shipping through our logistics partner, and providing order updates.

  • Customer Support (Legitimate Interest): Responding to your inquiries, managing returns, and resolving issues.

  • Marketing (Consent): Sending you updates on new releases and exclusive offers via email, only if you have explicitly opted in. You may withdraw this consent at any time.

  • Website Analytics (Consent): Improving our website functionality and user experience using analytical cookies.

4. Data Sharing and Third Parties

We do not sell your personal data. We only share it with trusted third parties necessary to operate our business:

  • Deret: Our third-party logistics partner based in France, who requires your name and address to fulfill and dispatch your order.

  • Shopify: Our e-commerce platform provider, which securely hosts our online store and manages data flows.

  • Payment Processors: Secure gateways that facilitate your transactions.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

  • Order and billing information is kept for 10 years to comply with tax and commercial laws.

  • Audience measurement and analytics cookies are retained for a maximum of 13 months, as mandated by the CNIL.

6. Cookie Policy & Management

Our website uses cookies to distinguish you from other users. In accordance with CNIL guidelines, our cookie banner provides equal prominence to the "Accept All" and "Reject All" options. No non-essential cookies or tracking scripts will be activated before you provide explicit consent. You can easily withdraw your consent or manage your preferences at any time by clicking the "Manage Cookies" link in our footer.

7. Your GDPR Rights

Under European data protection laws, you possess the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of incomplete or inaccurate data.

  • Right to Erasure: Request the deletion of your personal data ("right to be forgotten").

  • Right to Object & Restrict: Object to our processing of your data or request a restriction on how it is used.

  • Right to Data Portability: Request the transfer of your data to you or a third party.

  • Right to Withdraw Consent: Withdraw your consent at any time for data processing based on consent (e.g., marketing).

To exercise any of these rights, please contact us. If you feel your data has been mishandled, you have the right to lodge a complaint with the French Data Protection Authority (CNIL).